Privacy Policy

Your information will be controlled and processed by Same Day Business Loans Limited. We are registered with the Information Commissioner's Office (reference number ZB609159).

You can contact us with any questions, comments or requests you may have regarding this privacy policy using the details below:

Same Day Business Loans Limited
Epsilon House Business Centre
West Road
Masterlord Office Village
Ipswich
IP3 9FJ

Email: hello@samedaybusinessloans.co.uk

If you are unhappy with how we have used your personal information, you can contact us using the details above and we will investigate and provide a response to you. If you are still unhappy with the outcome of the complaint, you have the right to complain to the Information Commissioner’s Office, you can report a complaint here.

This privacy notice is to explain how Same Day Business Loans Limited promises to protect and use your personal information. This includes anything you may have told us yourself, what we may learn during the course of your application with us, what we learn about you from other parties, and your marketing preferences. This privacy notice also outlines your rights and how the law affects you. We will:

Keep your data safe and secure.
Allow you to manage your marketing preferences with us.

Information we may collect from you

During the course of our relationship with you, we may need to collect and process data about you. The types of data that we will require will fall broadly into one of the categories below:

Type of Personal Information	Description
Contact	Name, telephone, address, email address and how to contact you
Financial	Bank details, credit information, personal financial status relating to all directors and proprietors
Public	Details from the electoral register, companies house, and other information publicly available about you or your business
Permission	Permissions you have granted us to use your data, primarily for marketing purposes
Documentation	Data stored in documents you have sent us, such as bills and statements.
Technical Data	The types of equipment and software, IP addresses, geographical location, operating system and browser type you use to access our online services where available.
Analytics	Data that tells us how you have navigated across our websites, selected certain preferences on our website, what number you called us on, how long you called us for and the reason for the call etc.
Product Specific	Details about the products you have taken, what you are interested in, whether we've discussed certain products with you previously.

We will collect this data during the course of business by one of the following methods:

When you fill out forms on our site
When we talk with each other by telephone, including recorded calls and notes we make
When we communicate with each other by email
When we communicate with each other via LiveChat
When you visit our sites and navigate around the web pages
From completed surveys we send you from time to time
From subscribing to our newsletters or other such communications
From your interaction with our social media accounts

When you make an application with us, we will also receive data about you via the following methods:

Fraud prevention agencies
Publicly held information from Companies House or the Electoral Register
Companies that introduce you to us
Companies that provide data services that will enable us to gather information about your business

How we use your information and why

We are required to ensure that we are processing data under one of the following legal bases:

In order to fulfil a contractual requirement with you
We have a legitimate interest in processing your data, given due regard to your interests, rights and freedoms
You have provided us with consent to process your data
We are required to fulfil a legal obligation
We are required to process your data in order to protect yours or another person’s vital interests
Processing is necessary for the performance of a task in the public interest

Our primary purpose for using your data is to help you find business funding from one of our approved lenders, so using that as an example, we will process your data in order to fulfil our contract we have agreed with you.

Who do we share your information with

When you use our services, agree a contract with a supplier or talk to us about services we offer we may share your information with the third parties. If you would like to know who your information has been shared with in the course of arranging your contracts, then you can request this information at any time.

How long we keep your information

We will keep your personal information for up to 10 years after you initially engage with Same Day Business Loans Limited. During that time we could use your data for the following processes:

To respond to a question or a complaint
To prove that we have arranged valid agreements to our suppliers
To analyse historical trends, perform internal research or develop our products and services
To obey tax or anti-money laundering rules around record keeping
To keep insurance data for employer’s liability claims

We commit to keeping your data safe and secure during this period and will ensure your privacy is protected.

Your Legal Rights

Under the Data Protection Act 2018 you have the following rights, this section explains what they are and how they work:

The right to be informed
We will always explain to you how we are going to use your personal information when you take a contract with us, this could be as part of your application process, or asking how you would like to be marketed to, but will also be set out in the terms and conditions of your agreements with us and within this privacy policy.
The right of access
You are entitled to request the personal information we hold on you and how we have processed that information. You can do this simply by contacting us via email, letter or phone and we will respond within 30 days.
Additionally you have the right to certain information in a digital format for your own personal use. Please let us know that you would like this option at the point of requesting your personal information.
The right to rectification
If you believe that any of the personal information we hold is incorrect or out of date, please contact us and we will correct it for you
The right to request we stop processing your information, object to us holding it or delete your information completely
You can ask us to delete, remove or stop using your personal information if there is no reason that we should be holding it or processing it. As stated above, there may be a contractual agreement in place, or we have a legal obligation to process or store your data, and in these circumstances we will explain whether we can delete your data or stop processing it, this will not be on all occasions.
Broadly speaking, where we have asked for your consent to process your data eg. Sending marketing emails, you can withdraw your consent at any time to that sort of processing; or where we are acting under legitimate interests, you will be able to request we stop that processing.
We will review any request under these rights and provide you with an answer either agreeing to your request, or explaining why we can’t.

Our site may also contain links to and from the websites of our partner networks, suppliers and affiliates. If you follow a link to any of these websites, please note that they will have their own privacy policies and that we do not accept any responsibility or liability for these policies or data activities on such websites. Please check these policies before you submit any personal data to these websites.